Frequently Asked Questions

Check here to see if we have the answers to your self storage questions

Are my items insured if something happens and things are damaged or stolen?
  • We require insurance protection for what you will be storing - this is offered during the rental process at check-out. Storsmart Insurance offers affordable coverage and you just pay the premium with your monthly storage rent. For further information on what's covered visit
  • You may also provide your own insurance by submitting proof of coverage.
What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our locations.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Climate-Controlled Self Storage

If you’ve never heard the term “climate control,” you’re not alone. This is a term used in the storage industry to describe a unit that’s heated and cooled. What does this term mean for you? 

First and foremost, it’s important for you to know that not all storage units are climate-controlled. That means your valuable items might be subjected to dramatic swings in temperature, which can have negative effects on antiques, photographs, artwork, and electronics. 

In contrast, a climate-controlled space is equipped with heating and air conditioning. This allows us to keep your unit at a consistent temperature year-round. With climate control, your belongings are better protected against humidity, extreme temperatures, and rapid temperature fluctuations, which are all common causes of damage. 

At All-American Self Storage, we’ll help you determine if climate control is right for you and your belongings.

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